Owner of Spotless Carpet Care, Steve Cordell always keeps an eye on every aspect of his carpet cleaning company. As a special thank-you to our readers, he is extending a special 20 percent off of any carpet or upholstery cleaning service.
Cordell has built his company with great pride and a focus on customer care and providing a valuable service that is executed with skill. He also ensures that both he and his staff are careful to keep the home neat and clean before and during the carpet cleaning process and when they leave.
“One of things I always like to tell my customers is that the method we use is the most thorough way to clean a carpet in order to make your home healthier,” Cordell explains. “The method is a truck-mounted hot water extraction. It’s a lot more powerful equipment than what you can buy or rent at a store. The biggest benefit is that the water is 230 degrees-the hotter the temperature, the better the cleaning power and the better the disinfection.”
He continues, “People have their carpets cleaned to look better but this also helps with allergy problems and asthma. Carpets are basically like the filters in your home.” Carpets trap dust, dirt, pet dander, hair, pollutants, fungus, cigarette smoke and bacteria. “Cleaning processes that don’t use a rinse process or high heat like this machine does, won’t disinfect the carpet,” says Cordell. Some companies utilize shampoo methods which scrub the upper surface with stiff rotary brushes that damage the carpet. The circular motion then moves the dirt around, but the dirt is never fully removed from the carpet, which causes it to quickly get dirty again. In fact, the hot water extraction method utilized by Spotless Carpet Care is the cleaning method that is recommended by all carpet manufacturers.
Spotless Carpet Care utilizes an effective pre-treatment spray that breaks up the soil on the carpet initially. “With this method, in addition to cleaning the carpet and pulling all the dirt out, it thoroughly rinses out the detergent and disinfects the carpet, too,” adds Cordell. “We don’t just rinse it with hot water-there is also a neutralizing agent that is used. All detergents are based on a Ph-balance scale. Detergents are typically high in alkaline. That’s why we don’t just rinse it with water. We neutralize it and leave the carpet in the natural state it is supposed to be.” This is a residue-free style of cleaning and it helps to prolong the life of the carpet.
Cordell recommends that carpets be cleaned every nine months to a year. Now that the holidays are over and the company has gone home, it’s a perfect time to get a jump on spring cleaning by getting carpets and upholstery looking like new again.
“I got into this so I could keep control of the quality and service. I speak with every client, I take every phone call and I’ve met almost every one of our clients. This is how I build lasting relationships,” finishes Cordell. Spotless Carpet Care is based out of Chandler and operates primarily in the East Valley. Visit www.spotlessaz.com or call (480) 821-4176 for additional information or to make an appointment.